Arena Hotel - İstanbul

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Very nice staff. The breakfast was good and the chef made an omelet from my choice of ingredients. Romantic neighborhood in the old city of Sultanahmet.

The hotel is an unexpected discovery: it is a family hotel with a very good location (if you don’t mind being in an old part of the town) with all major attractions within 5-10mins walking distance. The hotel has a lift (a rare thing in this part of the town), Turkish sauna, lovely décor, tea/coffee making facilities and free wi-fi. Being rather pedantic about hygiene and safety, I was pleasantly surprised about good quality of my room (spacious, clean and comfortable) plus a very nice welcome pack (including sleepers and bathrobes). Day staff was exceptionally helpful and flexible. I can’t praise them enough. They made me feel welcome, safe and went out of their way to help with every query or request I had.

The only thing that spoiled my impression was the night staff (night porter). He was too formal, inflexible, very unfriendly and made me feel like was back at school again. It was absolutely unnecessary as this is a family run hotel where one would expect a warm, friendly and relaxing atmosphere.

The Arena Hotel is a lovely cozy hotel in a quiet neighborhood close to many tourist attractions. The breakfast buffet is wonderful. Rooms are clean.

Our first night we did not get two beds as requested. The pull-out sofa was horrible. Our room was changed for the next 2 nights. Most of the staff is friendly and helpful. However, the day time hotel receptionist was not friendly at all. We were afraid to even ask him a question.

The location is excellent. Te 3rd floor room we stayed had a wonderful view to the roofs of Sultanahmet and sea.

Breakfast needs improvement

Location- decoration. The room we were put in the second day after complaining for the unacceptable room in the attick that we were put in the first day

The first night we checked in we were placed in a room in the atick. It was impossible to stand in this room without banging your head to the "ceiling". There was a tiny triangular window.Totally unacceptable to place human beings in this room. After complaining the next day we were placed in a very nice room. One should be careful with this hotel and should not accept to be placed in such a room. Furthermore I choise this hotel because it is stated that it has a private parking. This is not true. One has to park in the street. There is not a single parking space belonging to the hotel!

Very nice and clean rooms. Perfect Location and very helpful and friendly staff. Nice breakfast. All in all: the perfect hotel for a trip to Istanbul.

Great position, staff extremely helpful.

What especially appealed to me is the location, the fact that although everything is very near e.g. sightseeing spots, restaurants, shops, you have a quiet evenings and no noise of traffic during the night. Just a few minutes away you are surrounded with an ordinary family life in the old town of Istanbul as well. Staff is rather discrete but approachable, professional while premises are kept clean and tidy.

Very well situated to explore all major sightseeing attractions

Availibility of front desk personnell. Unable to help with bussiness facilities, fax systems, internet not available most of the time, etc

Arena Hotel is a romantic, historic Ottoman House and staff was nice and helpful, safe parking, well equipped rooms, a few steps from the Hippodrome, Hagia Sofia, Topkapi Palace, Blue Mosque. And a important information: For the airport transfers saw-ata&ist- try to book a shared shuttle transfer or a private transfer at a fixed price - it is well worth the money and you can avoid the scams the taxidrivers try to pull on you.

Hotel Arena is a lovely house, nicely furnished, great rooms with view, very pleasant and friendly staff. I very much appreciate its location, the quality of breakfast buffet, the terrace...highly recommendable for a discovery trip of Istanbul.

Prices for massage and hammam seem really a bit too expensive.

Room was cosy, neat and well presented. Customer service was prompt and always helpful and friendly. Location meant a very short walk to the Hypodrome, nearby tourist areas ans shopping, and the tram network. Taxi pickup was prompt and convenient to the airport on our departure. We would recommend this Hotel to family & friends.

Very courteous staff and clean room. Very good value for money.

Being in old city, location is not ideal. The roads are narrow and Istanbul traffic is terrible.

the staff help us about find the hotel and they have airport shuttle. the building was nice old fashion turkish house.